Equipment arrived before work commenced therefore no delays with the start. Was installed within a week and previous issues we had were rectified without fuss. The person that completed the work was very polite and kept me updated on everything he did. Even the training on our new system was concise and professional. He tidied as he went and ensured that no hazards were left and all H/S requirements were met. Felt I could trust him to be left in the workplace without having to micro manage.